2 Welfare Rights Officers

Job Title: Welfare Rights Officers (WRO), Rights Now Team

Salary: circa £30K, depending on experience

Report to: Welfare Rights Manager

2 posts: 1 post FTE 35 hours per week; 1 post 3 days per week

Location: GDA offices, Templeton Business Centre

Closing date: 12th May 2025 at 12 noon

Outline of the Role

We are looking for experienced, flexible and multi skilled individuals who are proactive, collaborative and have excellent communication skills to join Glasgow Disability Alliance at an exciting and dynamic time.  The successful candidates, alongside an experienced Welfare Rights Manager and small Welfare Rights Team will deliver GDA’s welfare rights advice service to maximise income and improve financial security of disabled people across Greater Glasgow.

The main role of the WROs is to work alongside GDA staff to engage disabled people, and to provide independent and accessible welfare benefits information, advice and representation over the phone, online, and via face-to-face appointments at the office, home visits and outreach in the community.

Successful candidates will be dedicated, skilled and enthusiastic, committed to equality and human rights, with experience of providing high quality welfare benefits and advice services as well an understanding of community led approaches and issues affecting disabled people.

Appointable candidates will be digitally skilled and confident with the ability to deliver online supports to disabled people as well as telephone and face to face supports.

This post is a ‘Regulated Role’ supporting protected adults and requires the postholder to be a member of the PVG Scheme.

Interviews will take place on Wednesday 28th & Thursday 29th May 2025.